RDP Licensing Server 2019 Per Device CAL stopped working

Serhii Hrytsyk 0 Reputation points
2023-03-23T09:54:46.5+00:00

Hi

I'm using Windows Server 2019 Datacenter edition.

There are no Active Directory installed, so I have to use Per Device RDP licenses.

It was working some time (more than 2 users connected successаully), but today received error, that "Trial period ended".

Diagnosis shows - no licenses installed (but I see them in license list)

I've tried reactivate server and re-add licenses, but it still says that there are no licenses available.

Why it happens, nothing was changed on server last months and how it can be fixed.

Also is it possible, that my license key was "blocked" somehow and how can I check it?

Best regards.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Limitless Technology 43,921 Reputation points
    2023-03-23T16:14:17.35+00:00

    Hello there,

    You can check the RD Licensing configuration by using Server Manager and RD Licensing Manager. Verify the following:

    The RD Licensing role is installed and the license server is activated.

    The license server has a client access license (CAL) for each user and device that can connect to RDS.

    This article help you troubleshoot the "No licenses available" error in a deployment that includes an Remote Desktop Session Host (RDSH) server and a Remote Desktop Licensing server.

    https://learn.microsoft.com/en-us/troubleshoot/windows-server/remote/cannot-connect-rds-no-license-server

    Hope this resolves your Query !!

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