Hi @Greg Booth ,
In order to better complete the upgrade, it is recommended that you strictly follow the upgrade steps, thank you for your support and understanding.
There are some articles for your reference:
https://learn.microsoft.com/en-us/sharepoint/upgrade-and-update/best-practices-for-upgrade
https://learn.microsoft.com/en-us/sharepoint/upgrade-and-update/get-started-with-upgrade
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