Error when trying to use "Report a Problem" in VS .Net Maui 2022 v17.5.3

StevenSquires-9060 21 Reputation points
2023-03-23T14:08:29.8133333+00:00

1st I receive an error message when trying to "Sign-in" from Visual Studio .Net Maui 2022, V17.5.3 Community Edition" (see attachment 'Sign-in Error.png').

Then when I try to use "Report a Problem" in Visual Studio .Net Maui 2022, V17.5.3, upon attempting to sign in thru the developercommunity.visualstudio.com website (because it won't allow me to sign in using VS) - I get the error message, "We could not add the account...the authorization server returned an invalid response" (see attachments 'Sign-in to Developer Community Website from VS2022 - 1.png' & 'Sign-in to Developer Community Website from VS2022 - 2.png').

Any help is welcome. I need to submit an issue from my project.

Thanks!

Sign-in to Developer Community Website from VS2022 - 1.png

Sign-in Error.png

Sign-in to Developer Community Website from VS2022 - 2.png

Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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Visual Studio Debugging
Visual Studio Debugging
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Debugging: The act or process of detecting, locating, and correcting logical or syntactical errors in a program or malfunctions in hardware. In hardware contexts, the term troubleshoot is the term more frequently used, especially if the problem is major.
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  1. Tianyu Sun-MSFT 27,266 Reputation points Microsoft Vendor
    2023-03-24T03:21:02.5766667+00:00

    Hello @StevenSquires-9060 ,

    Thank you for taking time to post this issue in Microsoft Q&A forum.

    Please first close every VS instance, navigate to this directory C:\Users\username\AppData\Local back up and remove/rename this folder => .IdentityService. Then navigate to %Temp%, back up and remove/rename the whole Temp folder. After that run VS administrator and try to sign in VS again.

    If above method doesn’t work, please try to clean browser cache, open VS => Tools => Options… => Environment => Accounts => Sign-in options => Add and reauthenticate accounts using => change to use the other browser(Embedded web browser/System web browser).

    Besides, for "Report a Problem", typically you need to sign in to report the problem, but there’s a workaround that you may try to report a problem by using another entry. For example, .NET entry. After you submit the ticket, you can edit the tag and add the Visual Studio tag.

    Feel free to contact us.

    Sincerely,

    Tianyu

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