Second opinion needed for service health alerts and service issue blade

Janne Kujanpää 236 Reputation points
2023-03-24T15:58:21.2633333+00:00

TLDR: Is to service issue blade and health history blade on Service Health filled automatically or do I need to create server health alert rule with bogus destination?


I was just told that I need to create service health alert(https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/healthAlerts) in order to get current issues visible on service issues blade(https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/serviceIssues) and historical issues on health history blade(https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/healthHistory).

Is that true?

I though service issues blade lists all current issues with the resource types on tenant and health history lists all historical health issues for resource types on tenant without any method of subscribing those events

This was first time I've seen such a requirement. Did I miss some critical part of the documentation?

I though Resource Health alert just is controlling how alert(s) are sent to user or automation with action groups

The reasoning:

Action group can be configured to

  • send email/SMS/push message/voice call notification
  • or invoke some action like function, event hub logic app etc
  • I don't see any option to subscribe service health event without subscribing sending alerts actively to user or integration

User's image

Service health alert creation: User's image

Alert group notifications:

User's image

Alert group actions:

User's image

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  1. SwathiDhanwada-MSFT 18,661 Reputation points
    2023-03-27T11:12:08.5+00:00

    @Janne Kujanpää You are indeed right. You don't need to subscribe to anything to view the service health issues in azure portal. Service Health provides a personalized view of the health of the Azure services and regions you're using. This is the best place to look for service impacting communications about outages, planned maintenance activities, and other health advisories because the authenticated Service Health experience knows which services and resources you currently use. The best way to use Service Health is to set up Service Health alerts to notify you via your preferred communication channels when service issues, planned maintenance, or other changes may affect the Azure services and regions you use.

    1 person found this answer helpful.

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