Cannot activate Office365

Shreklili 61 Reputation points
2023-03-27T05:16:23.8566667+00:00

Activation of Office preinstalled on my computer failed, and I cannot activate Office.

What should I do?

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
657 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,000 questions
Accepted answer
  1. Emily Hua-MSFT 27,526 Reputation points
    2023-03-27T08:38:07.5133333+00:00

    Hi @Shreklili

    Is there any error message?

    If so, welcome to share the error message or related screenshots with us for better analysis.

    First, please ensure your network connection is OK, you may use mobile hotspot for a check.

    Then, I suggest you checkout this article 'Unlicensed Product and activation errors in Office' for troubleshooting.

    If nothing works, I will suggest you backup your files and reset your Windows system.

    Any updates, please feel free to post back.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  1. JimmySalian-2011 41,916 Reputation points
    2023-03-27T07:43:30.3233333+00:00

    Hi,

    Is it provided by company or is it personal device? If it is company provided you will need to contact the IT support desk and if it is personal, get in touch with the supplier to investigate the Licensing issue.

    Hope this helps.

    JS

    ==

    Please accept as answer and do a Thumbs-up to upvote this response if you are satisfied with the community help. Your upvote will be beneficial for the community users facing similar issues.

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