M android phone, android 12 can't use Company portal app and also other apps

Question

Please help

I need to log in via Company portal application in order to be able to use Microsoft Teams, Outlook, Onedrive and Sharepoint.

It is said that my phone/device can't use to log in my company account.

I am using INFINIX Smart 7 android phone. Please help to enlist this device to your list as well https://androidenterprisepartners.withgoogle.com/devices/#!?device_type=phone&aer_os_version_validation=android_13

Answer 1

@Nutchitra Kovichsakul, Thanks for posting in Q&A. From your description, it seems the device is not in Android Enterprise support list. So it is failed to do Android Enterprise Personally owned with work profile enroll. In fact, this is controlled by Google. You can contact Google support to see if this model can be added to support Android enterprise in the future.

For your situation, maybe you can block Android Enterprise Personally owned with work profile for this user and use Android device administrator enrollment method to see if it can work.

https://learn.microsoft.com/en-us/mem/intune/enrollment/android-enroll-device-administrator

Hope it can help.

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