How to add email as multifactor and SMS remover?

Question

How to add email as multifactor and SMS remover?
I need to remove the SMS method and add the email method.

Answer 1

Hi, I hope I can help you with this question.

Currently, unfortunately, it is not possible to use email as an authentication method.

To remove the SMS method, try the following:

Go to Azure Active Directory > Security > Multifactor Authentication > Additional Cloud-based Multifactor Authentication Settings to view the settings.

Under the verification options you can choose which MFA methods are available for all users

These settings are client-wide. If you want to change the MFA method for specific users, In AzureAD, select the specific user. Under Authentication methods, you can specify which methods are available to the user.

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Answer 2

@JunioCustodiodaSilva-3013 Adding to the above answer, refer to this article Security versus password reset verification - https://support.microsoft.com/en-us/account-billing/set-up-an-email-address-as-your-verification-method-250b91e4-7627-4b60-b861-f2276a9c0e39 Security info methods are used for both two-factor security verification and for password reset. However, not all methods can be used for both.