M365 Group not showing in Outlook

Question

Hi team,

I have a group which was created in SharePoint and requires a group inbox for external communications and collaboration, it appears that the group doesn't have mail as an app and doesn't appear in Outlook by default, when I browse groups I'm able to see it and I'm able to access it although often no mail is shown even though I know mail is present.

Is there a way to add mail app to the group, I've been through most of the admin consoles in my tenant however it seems to elude me.

Appreciate any assistance.

Cheers,

Chris

Answer 1

Hello Christian,

If you are using SharePoint Online, what I would do is create a Microsoft 365 group, and then add that group to your SharePoint for permissions.

As far as I know you cannot convert a SharePoint group to M365 group.

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Answer 2

Agree with Dillon Silzer. For SharePoint group, you cannot add a mail for it. You could create a Microsoft 365 group, then use this Microsoft 365 group to manage SharePoint permissions.

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