M365 Group not showing in Outlook

Christian Gevaux 0 Reputation points
2023-03-28T05:14:04.3266667+00:00

Hi team,

I have a group which was created in SharePoint and requires a group inbox for external communications and collaboration, it appears that the group doesn't have mail as an app and doesn't appear in Outlook by default, when I browse groups I'm able to see it and I'm able to access it although often no mail is shown even though I know mail is present.

Is there a way to add mail app to the group, I've been through most of the admin consoles in my tenant however it seems to elude me.

Appreciate any assistance.

Cheers,

Chris

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  1. Dillon Silzer 54,291 Reputation points
    2023-03-28T05:40:00.9166667+00:00

    Hello Christian,

    If you are using SharePoint Online, what I would do is create a Microsoft 365 group, and then add that group to your SharePoint for permissions.

    As far as I know you cannot convert a SharePoint group to M365 group.

    If this is helpful please accept answer.

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  2. Emily Du-MSFT 41,771 Reputation points Microsoft Vendor
    2023-03-28T09:39:35.36+00:00

    Agree with Dillon Silzer. For SharePoint group, you cannot add a mail for it. You could create a Microsoft 365 group, then use this Microsoft 365 group to manage SharePoint permissions.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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