files from Teams Sites

Question

Hello

Please i need your help on this issue.

when users navigate to files from Teams Sites they see the documents from other Teams channels/sites.

As soon as they log out and log back in, the problem is solved. Is this a fault with Microsoft.

 

We have had multiple users that have that problem

Answer 1

Hi @Iniobong Nkanga

I'm noticing an issue in Service Health in the Microsoft 365 admin center:

User impact: Users' file libraries aren't refreshing when navigating to another library within the Files tab in Microsoft Teams.

Current status: We've received confirmation that the fix successfully addresses the issue, and impact is remediated after users manually clear their cache. We expect the cache will clear by itself and no further manual actions will need to be taken to experience remediation by our next communications update.

Please be patient and wait for it to update step by step. Thanks for your understanding and patience!

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