macro for marking a folder as read?

bob hamblin 0 Reputation points
2023-03-28T18:49:05.33+00:00

I understand that there is a bug in Outlook, where it sometimes shows the unread email icon, even when there aren't any unread emails. So, I'm wondering if there's a simple macro, that will either open and close the sent items folder, (which should resolve the issue), or something along those lines?

Outlook
Outlook
A family of Microsoft email and calendar products.
2,937 questions
Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,473 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,881 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. ChristyZhang-MSFT 20,796 Reputation points Microsoft Vendor
    2023-03-29T05:52:41.2966667+00:00

    Hi @bob hamblin ,

    Welcome to our forum!

    I understand that there is a bug in Outlook, where it sometimes shows the unread email icon, even when there aren't any unread emails.

    I didn't find any Microsoft Official documents with such a bug as you mentioned. It's suggested that you could try the following steps to troubleshooting:

    1.Please first make sure you have upgraded your Outlook to the latest version.

    2.Log in to web mail to check and mark all emails as read.

    3.If all emails in web mail are shown as read, considering the influence of some views in Outlook desktop client, please try a command to reset the view settings: win+R> type: outlook /cleanviews.(This command will delete all custom view settings. If you need to keep other view settings, please remember to back up.)

    4.If the issue persists, it is suggested that you could try to create a new profile (Control Panel>Mail>Show Profiles>add) and add the account for testing to check if there are some differences.

    So, I'm wondering if there's a simple macro

    Considering that you need the help of macro, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and i will add "Office Development" tag.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments