Being forced to use Windows Hello even though it is not configured on my tenant

Question

Hi Everyone,

When I setup a new laptop with Azure join I am prompted to enter 'Windows Hello' credentials -

There does not appear to be anyway to circumvent this requirement.

Strangely when I log into the InTune admin center to investigate my organizations Windows Hello Settings I discover that Windows Hello is not actually configured -

Can anybody please explain why I must use Windows Hello on a new laptop despite the fact that it does not appear to be configured for my organization?

Any help here will be greatly appreciated.

Kind Regarads,

David

Answer 1

@David Dartnell, Thanks for posting in Q&A.

Based on my research, I find if the device is Azure AD joined, Windows Hello works like you have experienced. If it's not explicitly disabled, it will get forced on the users.

You can select the disable option in Windows Hello for business to see if it will bypass.

Hope it can help.

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