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The telephone is correct and verified but the sms sent by Microsoft are not being delivered and therefore I cannot other features I’m my account.
Is this a personal account or a work or school account?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Check your carrier it might be getting blocked.
Hi,
Thank you for posting in Microsoft Q&A forum.
Here are some articles about verification for your reference:
Troubleshooting verification code issues
Update your mobile device to receive an SMS verification code for your Microsoft account
Thanks for your time. Have a nice day!
Best regards,
Simon
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