Server RDP Issue

Mohammed Nadeem 151 Reputation points
2023-04-09T08:23:54.03+00:00

Hi, We have been facing issue on some of our servers 2012 R2 for RDP as giving error "An internal error has occured". It has been find out that server RDP certificate expired and we need to manually install self sign certficate and apply for RDP service but May I know why this happened and what is parmanent solution as RDP access should be parmanent.

Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Luke Madden 0 Reputation points
    2023-04-09T10:38:43.99+00:00

    Hello Mohammed, The issue you are facing with RDP on your Windows Server 2012 R2 is likely due to an expired RDP certificate. RDP certificates are used to encrypt communication between the client and server during an RDP session. To avoid this issue in the future, you can configure automatic certificate renewal for RDP on your servers. This can be done by setting up a Certificate Authority (CA) in your environment and configuring Group Policy to automatically request and renew RDP certificates from the CA. To resolve the current issue, you can generate and install a self-signed RDP certificate on your server. This can be done using the following steps: nullnullnullnullnullnullnullnullnull

    Once the new certificate is installed and configured, RDP should work as expected on your server. I hope this helps. Let me know if you have any further questions.

    Kind regards,

    Luke Madden

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  2. Mohammed Nadeem 151 Reputation points
    2023-04-09T11:36:17.8733333+00:00

    But self sign certificate is for one year only. My concern is why certificate expired as RDP by-default is available with microsoft lincense so it shouldn't be expired.

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