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We are experiencing this same issue. The suggestions provided did not resolve it. How did you get this resolved?
Clients not communicating with CMG
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 80%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jackster
6
Reputation points
Hi,
I'm trying to setup a CMG and I'm using PKI certs. I've deployed the proper certificates to the CMG and can see that they are bound in the Azure VM. I'm not using a CRL, so I unchecked those options on the CMG installation wizard and my site properties. When I use the CMG connection analyzer, everything looks good.
However, when I try to use a client pointing to that CMG, I see the following in my LocationServices.log file
What certificate is missing and how do I apply it?
Thanks!
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7 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 54%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ChrisA 26 Reputation points2021-01-25T15:45:51.677+00:00 -
Jackster 6 Reputation points
2021-01-25T15:52:33.573+00:00 We ended up opening a case with Microsoft and redid the certs with them. To be honest I'm not sure why it started working, as the certs were configured the same way I did it. But after setting it up, a few days later it just started working. Maybe something got synchronized somewhere.
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Jackster 6 Reputation points
2020-10-19T14:26:58.577+00:00 Hi Rahul,
I tried, but my client auth certs don't export the private key, so I can't even start the connection analyzer with the cert. Is it wise to modify the template so I can export the key?