Double click does not open files - Terminalserver2016

_Chris_575 25 Reputation points

Hello all . Since a few days I observe a strange error on one of our terminal servers : On said Terminlaserver 2016 were installed a few days ago pending Windowsupdate . Since then it seems that new files can no longer be opened by double clicking .

Example :

I download or copy any file (csv, xlsx, docx, pdf, etc.) from our cloud or the Internet . This file then lands in the folder "Downloads" for example, I want to open the file with a double click, but it does not work. Nothing happens, also an error message does not appear . The function "open with" or "open" in the context menu does not work either . If I open the file from a program (e.g. Word) it works.

The problem remains as long as the file is somewhere on the drive C:\ . If I move the file to a network drive, e.g. file server, everything works fine. Moreover, it seems to affect only newer files, with files of older date the problem does not occur at all.

The settings in the folder options for opening with double-click I have checked and the double-click speed of the mouse settings is also okay.

Maybe someone here knows the problem or can offer me a solution.

Thanks a lot Translated with (free version)

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. R374N 80 Reputation points

    Hi Chris, after uninstalling the following secutriy updates, everything works fine agin for us.

    • Update: KB5025228
    • Update: KB5023697
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  1. _Chris_575 25 Reputation points

    Thank you for the information . I will test it on the weekend when no one is working on the terminal servers . If it also works for us I will report on Monday . Greetings Chris

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