When you have integrated Microsoft Defender Antivirus with Intune and co-managed it with SCCM (System Center Configuration Manager), it's important to understand how the reporting and data synchronization works between the two platforms.
In a co-management scenario, where you have moved the endpoint protection workload to Intune but still use SCCM for other management tasks, there can be some differences in the reporting and information displayed.
Here are a few factors to consider regarding the outdated information in the Microsoft Antivirus Report - Agent status report:
Data Synchronization: In a co-management environment, there can be a delay in data synchronization between Intune and SCCM. This delay can lead to differences in the reported information, especially for real-time data like signature updates. It's important to ensure that the synchronization between Intune and SCCM is functioning properly and allowing enough time for data to be updated accurately.
Compliance Column in Co-Management: The compliance column in the co-management configuration is not directly related to the reporting of antivirus status. It primarily focuses on compliance with device configuration and security policies. Moving the compliance column might not directly resolve the issue with outdated information in the Agent status report.
Data Collection and Reporting Settings: Verify that the data collection and reporting settings are correctly configured in both Intune and SCCM. Ensure that the reporting intervals and frequency are aligned to avoid significant delays in data updates.
To address the issue of outdated information in the Agent status report, consider the following steps:
Verify Data Synchronization: Ensure that the synchronization between Intune and SCCM is working correctly. Monitor the synchronization logs and check for any errors or delays. If there are any issues, troubleshoot them accordingly to ensure the data is synchronized properly.
Check Reporting Settings: Review the reporting settings in Intune and SCCM to ensure they are configured appropriately. Verify the intervals at which data is collected and reported to reduce any potential delays in updating the information.
Monitor Updates: Keep an eye on the antivirus updates and status directly on the devices to confirm that they are indeed up to date. This will help you identify if the issue lies with reporting or if there are any specific devices experiencing delays in receiving updates.
Contact Microsoft Support: If the issue persists and you have followed the above steps without success