MS Authenticator said no backup on this account

Pitchayut Pruttipruk 5 Reputation points

I already backup old phone ms authenticator with this account but ms authenticator on new phone show no backup when I do recovering process. I already factory reset my old phone. What else can I do?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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