AAD Application Proxy + RDS HTML5 Web Client = significant lag

Ag-8821 41 Reputation points

It seems like the combination of AAD App Proxy and the RDS HTML5 web client is not the most ideal combination. We are using this for a POC to provide remote access. But it seems these two are not very optimized for each other even though it's a supported solution. The setup is straightforward: Single server Windows Server 2022 RDS setup where ALL RDS roles are installed on a single server AAD Proxy agent is installed on the same RDS server (and region in AAD config is closest to physical region of server) Specs: 12 cores, 30gb ram (the system is really overpowered) Internet speed: 380Mbps/240Mbps, 4-10ms latency Have tried multiple things already:

  • Adding AAD App proxy service to A/V exclusion
  • Bypassing any TLS inspection
  • Optimizing performance and power features
  • Tuning network adapter settings

Sadly non of this really helps. Other browser based solutions seem to perform much better. I assume this is because they inherently also use UDP in their backend opposed to TCP. I hope the Windows and AAD team can improve this because this solution can offer a lot of possibilities for securing remote access for small environments that can't afford big budget third party solutions. Right now it can't be This is also not something new, see: https://learn.microsoft.com/en-us/answers/questions/1038220/rds-html5-webclient-via-appproxy-to-onpremise-worl https://learn.microsoft.com/en-us/answers/questions/82240/rds-2019-with-azure-app-proxy-lots-of-lag-and-disc Please Microsoft do something about this.

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  1. Limitless Technology 44,021 Reputation points

    Hello there, I understand your concern but this forum is not the right choice for suggestion and feature request. I would suggest you to raise this in feedback hub. The Feedback Hub app lets you tell Microsoft about any problems you run into while using Windows . You can also send suggestions to help us improve your Windows experience. Send feedback to Microsoft with the Feedback Hub app https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332 Hope this resolves your Query !! --If the reply is helpful, please Upvote and Accept it as an answer--