RemoteApp Programs Slow Connection

Lord Snarffingham 5 Reputation points
2023-04-21T16:55:43.9366667+00:00

Server 2019 - Remote Desktop Services - Published Apps

  • All user logins for all RemoteApp Programs take 30-50 seconds. Viewing details reveals a 15-20 second pause at 'Preparing Windows'.
  • This only happens for RemoteApp Programs - Remote Desktop session does not pause and connection is less than 15 seconds.
  • Using User Profile Disks and deleting a user profile and re-creating does not help the login time.

Are there any suggestions on how I can get that login time under 20 seconds?

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
4,099 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,783 questions
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  1. Limitless Technology 44,736 Reputation points
    2023-04-24T14:56:13.0733333+00:00

    Hello Thank you for your question and reaching out.

    1. Please try removing the ☑ from NLA on the RA collection see if that is the cause.
    2. Try to uncheck "Automatically detect RD Gateway server settings" and go for "Do not use an RD Gateway server" --If the reply is helpful, please Upvote and Accept as answer--

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