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I am reaching out to seek assistance with an issue I am facing with the Azure Scale Set Agent failing to start on my virtual machine instances. I have attempted to troubleshoot the issue on my own, but unfortunately, I have not been successful in resolving it. Whenever I try to start the Azure Scale Set Agent, it fails with an error message indicating that it could not connect to the virtual machine scale set extension handler. This issue is preventing me from scaling up my infrastructure and causing significant disruptions to my operations. I have checked the Azure Scale Set Agent logs, verified that the extension is properly installed, and ensured that there are no firewall or network connectivity issues. However, none of these steps have resolved the problem. I would appreciate any guidance you can provide to identify the root cause of this issue and provide recommendations on how to resolve it. Additionally, any suggestions to prevent this issue from occurring in the future would be greatly appreciated. Please let me know if you require any further information or if there is anything else I can provide to assist in the troubleshooting process.
az vmss get-instance-view --name <your-vmss-name> --resource-group <your-resource-group> --instance-id <instance-id>
Did the above comment help? If not please let me know and we can work with you directly to troubleshoot this further?