"Select Phishing landing page" not displaying any landing pages

Wes LaFleur 0 Reputation points

Hey everyone, I am currently attempting to run an Attack Simulation for my company using a custom Malware Attachment payload and I keep running into a message that says "Client Error - The operation could not be completed. Please try again later. Microsoft has been made aware of this issue." and the following diagnostic information is provided:

Diagnostic information:{Version:17.01.0040.000,Environment:NCUPROD,DeploymentId:627daf7c5c43465494302f8899aeb704,InstanceId:WebRole_IN_0,SID:2a5d7ef5-3b50-425b-b6a1-b97f3f57e585,CID:efb393c7-3592-427f-a306-bae735e41262} Time: Mon, 24 Apr 2023 16:06:21 GMT User's image

This error messages seems to pop up specifically when I get to the "Target users" section of creating a simulation. I am able to click on "OK" when this message pops up and successfully add a user or group; in this case, I was simply adding my non-admin account to the list of target users. I'm able to get through the next few steps like deciding whether or not to exclude specific users/groups, but after I get to the section where I click on "Assign Training" where I can select "Assign training for me (Recommended)" and the due date for said training, when I click "Next" at the bottom, I am presented with this page and nothing displays while the page seemingly "stalls" forever: User's image

I have found that if I go back to "Select payload and login page" and select a payload that was already there and go through all of the steps again that I properly see several phish landing page options: User's image

I'm not sure what is causing this issue but I'm currently unable to move forward with the Attack Simulation process. Are global phish landing pages not able to be applied to a tenant custom payload or am I possibly missing something else here? Any help and/or suggestions is much appreciated. Thanks in advance.

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Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Limitless Technology 44,071 Reputation points

    Hello there, How long are you facing this issue? Might be a temporary service issue and you might check the service status of these operations in your regions. If that is not case then you might need to create a support request based on my knowledge. Similar discussion here https://techcommunity.microsoft.com/t5/microsoft-365-defender/attack-simulation-training-report-message-not-working/m-p/3720756 Hope this resolves your Query !! --If the reply is helpful, please Upvote and Accept it as an answer--

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