Trouble disabling multi-factor authentication for Office 365 and Azure AD for Office 365

Brett Brooking 21 Reputation points

Looking for some assistance. Multi-factor authentication was initially enabled for our users in our Office 365 + Azure AD for Office 365 setup. I have now disabled MFA for all accounts but new users are still prompted to set up MFA and existing users who have deferred setting up MFA continue to be prompted.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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