edx needs access to the parent account that has our OAUTH token for microsoft SSO

DevOps EdX 0 Reputation points
2023-04-25T16:01:41.5633333+00:00

Hey there! My name is Kate Nachbar, and I work at edx. I'm working to figure out what the historical edx account was that was used to manage oauth for all of edx, and running into a lot of issues. The email that is listed in our password manager is derf@edx.org, but that throws a ton of console errors (I can't even open a support ticket) and I'm wondering if its a different account entirely. There's been a ton of turnover so I don't have a lot of people to ask in terms of historical context, and am not sure on next steps. Is derf@edx an admin in azure? If not, how would my team get access to the admin account? Thanks! Feel free to call at 978-257-5578. Happy to provide any identification etc needed to prove I am indeed with edx, and looking to make sure the current team has access to our azure instance that manages oauth. Thanks! I tweeted azure support, and they asked for the subscription ID, which I do not have access to via the derf@edx.org account, which makes me wonder if our SSO token is on a different account. *Customer/contact name: edx, I am Kate Nachbar, asking on behalf of the SRE team at edx
*Customer phone number: 978-257-5578
*Customer e-mail address: derf@edx.org, devops@edx.org, knachbar@edx.org
*Affected Subscription ID: UNKNOWN, going to the "subscriptions" page yields Your current access does not include permissions to view any subscriptions.
*Tenant/Domain: UNKNOWN
*Region: UNKNOWN
*Country/Time-zone: USA / East coast
*Language: English
*Preferred method of Communication: Phone or email

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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