i am not able to sign into teams personal despite multiple code sent

jenny lim 0 Reputation points

i cant log into my personal teams account using my hotmail account. Despite multiple times of single use code and attempts. This pop up "Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application" error." Please help

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 18,826 Reputation points Microsoft Vendor

    Hi @jenny lim

    Thanks for visiting our forum. Please kindly note that here on Microsoft Q&A forum we mainly focus on questions about Teams for Business. If only the personal account facing this issue, please consider posting in the corresponding Microsoft Community for better help. Thanks for your understanding.

    Please try logging in to the Teams web client in incognito mode to check if you can log in to Teams normally.

    Personal Account: https://teams.live.com

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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