Having to enter credentials twice during windows 11 Autopilot profile deployment

Shashi Dubey 366 Reputation points

HI Everyone, Hope this finds everyone in their best health !! I have been facing an issue with Windows 11 Autopilot deployment process where it asks me to choose the country and language twice during the process. First device boots up and I have to choose it and then it restarts again and asks me to do the same process again and then it goes on with the Autopilot process and takes me to the ESP page. Is it a default behaviour and if not why this happens and how to troubleshoot? Thanking in advance. Regards, Shashi Dubey

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
362 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Pavel yannara Mirochnitchenko 10,776 Reputation points

    No it is not default behavior. Please check, is the device hash inserted correctly in tenant and it is applied to Autopilot profile? Or could it be that your autopilot profile has this selection enabled:

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