Azure login fails with endpoints_resolution_error

Question

Azure login fails with endpoints_resolution_error

Larry Gaukel 25

Using Chrome browser on Windows 11. Go to Azure Portal and click SignIn link. Enter valid credentials and receive:

Sign-in failed

Error code: endpoints resolution error

QuantumCache 20,676 Reputation points Moderator

2023-04-26T21:00:55.0066667+00:00
Hello @Larry Gaukel, Thanks for reaching out on this forum.

Is this error intermittent? are you now able to login from any other browsers?
Few Troubleshooting steps:

Clear cache and cookies: Clear your browser's cache and cookies. To do this in Chrome: a. Click on the three vertical dots in the top-right corner. b. Go to "Settings" > "Privacy and security" > "Clear browsing data." c. Select "Cookies and other site data" and "Cached images and files," then click "Clear data."

Some browser extensions might interfere with the login process.

Use an incognito/private browsing window.
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Anonymous

2023-04-28T17:44:23.8566667+00:00

same problem

Clearing cache and cookies , the problem persists

Only workin ok g in private mode.
Derek Laubach 5 Reputation points

2023-09-12T05:16:33.59+00:00

How do I allow a specific site to track?
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Simon T 75 Reputation points

2025-03-31T03:20:37.24+00:00

After adding portal.azure.com to my Norton Safe Web exclusions I now have solved this same issue I have been experiencing

Answer accepted by question author

2 additional answers

Your answer

QuantumCache 20,676 Reputation points Moderator

2023-04-26T21:00:55.0066667+00:00

Hello @Larry Gaukel, Thanks for reaching out on this forum.

Is this error intermittent? are you now able to login from any other browsers?
Few Troubleshooting steps:

Clear cache and cookies: Clear your browser's cache and cookies. To do this in Chrome: a. Click on the three vertical dots in the top-right corner. b. Go to "Settings" > "Privacy and security" > "Clear browsing data." c. Select "Cookies and other site data" and "Cached images and files," then click "Clear data."

Some browser extensions might interfere with the login process.

Use an incognito/private browsing window.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Anonymous

2023-04-28T17:44:23.8566667+00:00

same problem

Clearing cache and cookies , the problem persists

Only workin ok g in private mode.
Derek Laubach 5 Reputation points

2023-09-12T05:16:33.59+00:00

How do I allow a specific site to track?
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Simon T 75 Reputation points

2025-03-31T03:20:37.24+00:00

After adding portal.azure.com to my Norton Safe Web exclusions I now have solved this same issue I have been experiencing

Answer 1

Simon T 75

I was experiencing the same issue.

I added portal.azure.com to my Norton Safe Web exclusions and I am now able to enter the site without getting the above error message.

Answer 2

Wolfgang Heid 26

Just ran into the same problem and followed the troubleshooting steps above. In my case, I realized that I had recently install Norton Antitrack and it is set to automatically block any tracking. It actually makes sense because Azure tracks certain activities for Security reasons.

Setting the extension to allow tracking on azure.com now allows me to login via Chrome and Edge.

David Williss 0 Reputation points

2023-07-28T08:45:43.4233333+00:00

I had done the same thing today and just removed it and Azur access is back up again.
SA S 0 Reputation points

2023-08-08T15:13:06.38+00:00

This resolved my problem.

Answer 3

Alexander Lehmann 0

I just that as well (Firefox, Windows 11) and it turned out to be related to the addon nuMatrix, which blocks some elements in pages to avoid malicious browser attacks and has one feature called Spoof Referrer that likely breaks the violation. When disabling the addon, the page works fine, this can likely be done more granular for just the right domain, but for now it works fine without the anti-tracking app

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Azure login fails with endpoints_resolution_error

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