"The ConfigMgr administrator has disabled the Remote Control feature for this machine, Remote Control Service will be disabled now."

Alberto IG 20 Reputation points
2023-04-27T10:39:25.58+00:00

Good morning.

We have a clean install of Microsoft Endpoint Configuration Manager v2203.

We have problems with remote client access. The Configuration Manager Remote Control service is disabled for us after manually enabling and starting it.

We have tried several things but we can't get the service to stay running.

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  1. AllenLiu-MSFT 39,916 Reputation points Microsoft Vendor
    2023-04-28T06:59:03.6166667+00:00

    Hi, @Alberto IG

    Thank you for posting in Microsoft Q&A forum.

    We may check if Windows Firewall service is disabled? The remote control service will fail to install because it cannot create the firewall exception rule.

    And also check in the Remote tools settings, click Configure and enable the remote tools. That will configure the service to start automatically.

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