Unable to Delete Public IP Address

Chris B 5 Reputation points

I am trying to delete a public IP address in my Visual Studio Professional Subscription. This IP address looks like it is associated to an Application Gateway Load Balancer that is not part of my subscription or tenant. I cannot create a support request ticket with Microsoft (unless I want to pay) to have someone delete this Public IP address.

What is the best way to contact Microsoft Technical Support to have this resource removed? The error message that I am receiving is:

...delete public IP address 'q9x2-ip'. Error: The access token is from the wrong issuer 'https://sts.windows.net/[REDACTED]/'. It must match the tenant 'https://sts.windows.net/[REDACTED]/' associated with this subscription. Please use the authority (URL) '[https://login.windows.net/REDACTED}' to get the...

Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
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  1. ChaitanyaNaykodi-MSFT 17,811 Reputation points Microsoft Employee


    Welcome to the Microsoft Q&A forum.

    Based on the error described above, a support request will be required to delete the Public IP address. VCould you please send an email to azcommunity@microsoft.com with the below details so that I can create a one-time free support request for you in this case.

    Subject : Attn Chaitanya

    Thread URL: Link to this thread.

    Subscription ID

    Please let me know once you have done the same.


    ​​Please "Accept the answer" if the information helped you. This will help us and others in the community as well.