@Caroline Strugnell Thanks for posting in our Q&A.
For this issue, it is not related to windows 365 business. Windows 365 is a cloud-based service that automatically creates a new type of Windows virtual machine (Cloud PCs) for your end users.
Honestly, I'm not familiar with the business central you said. Did you mean Dynamics 365 business central? If yes, it is suggested to contact Dynamic 365 business central support to get more help. Here is the support link:
https://learn.microsoft.com/en-us/dynamics365/business-central/product-help-and-support
Thanks for your understanding and hope everything goes well with you.
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