PC is freezing randomly from a few seconds up to a minute, can usually move mouse for abit before it freezes to.

Question

Hello, my PC has been randomly freezing now for awhile. It happens at least once a day not entirely sure what the cause is. The freezing doesn't cause my computer to crash but is very annoying, the only thing i have noticed in event viewier is event ID 153 the IO operation at the logical block address was retried.

Binary data:

In Words

0000: 0018010F 00400004 00000000 80040099
0010: 00000000 00000000 00000000 00000000
0020: 00000000 00000000 2A024000 000B0070
0030: 0A000000 00000000 00000000 2D2D0000

In Bytes

0000: 0F 01 18 00 04 00 40 00 ......@.
0008: 00 00 00 00 99 00 04 80 ....™..€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 40 02 2A 70 00 0B 00 .@.*p...
0030: 00 00 00 0A 00 00 00 00 ........
0038: 00 00 00 00 00 00 2D 2D ......--

and event 129 Reset to device was issued

Binary data:

In Words

0000: 0018000F 00000001 00000000 80040081
0010: 00000001 00000000 00000000 00000000
0020: 00000000 00000000 00000000 00000000
0030: 00000000 80040081 00000000 00000000

In Bytes

0000: 0F 00 18 00 01 00 00 00 ........
0008: 00 00 00 00 81 00 04 80 ......€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 81 00 04 80 ......€
0038: 00 00 00 00 00 00 00 00 ........

I have checked my hard drive using crystal disk and everything seems to be okay as well as running the MiniTool Partition wizard and checking the disk using ChkDsk and all that and nothing seems to work fix this issue.

Thank you :).

Answer 1

Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.

Please try the steps below.

1. Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide.

https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca

2. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select Update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
3. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
4. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e

If the reply is helpful, please Upvote and Accept it as an answer.

Answer 2

Please run the V2 log collector and post share links into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

--please don't forget to upvote and Accept as answer if the reply is helpful--