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How to update/add organization chart in Outlook desktop app as we have added users manager and other details as well but still its not coming?

Vinod Survase 4,736 Reputation points
2023-04-28T11:01:34.6233333+00:00

How to update/add organization chart in Outlook desktop app as we have added users manager and other details as well but still its not coming?

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Microsoft Exchange Online
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,186 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,487 questions

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  1. Yuki Sun-MSFT 41,046 Reputation points Microsoft Vendor
    2023-05-01T05:28:56.4966667+00:00

    Hi @Vinod Survase ,

    we have added users manager and other details as well but still its not coming?

    In case it needs some time for the change to reflect in Outlook, did you wait for a few hours after adding the manager for the user and then check it in Outlook?
    Any difference switching to the Exchange Online mode in Outlook?

    Should the issue persist, I'd suggest checking if the user is in the Direct reports list of the manager:
    Go to EAC > Recipients > Mailboxes, select the manager's mailbox, check the Direct reports section in the Organization tab.
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  2. Yuki Sun-MSFT 41,046 Reputation points Microsoft Vendor
    2023-05-02T01:27:10.7766667+00:00

    After adding manager and user details it showed about 4 to 6 hours later and it was correct for across org-wide.

    Hi @Vinod Survase ,

    Great to know that it's alright now and thanks for sharing the experience so that others encourtering the same thing can easily reference this!

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer : )
    275354-picture1.png

    [How to update/add organization chart in Outlook desktop app as we have added users manager and other details as well but still its not coming?]

    Issue Symptom:

    User's manager and other details have been added but the organization chart didn't show in Outlook desktop app.

    Current status:

    "After adding manager and user details it showed about 4 to 6 hours later and it was correct for across org-wide. "

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