Join button missing on meeting rooms panel

Peace Fakokunde 5 Reputation points

I’m experiencing an intermittent issue with joining Microsoft Teams meetings via the meeting room panels (Neat pad device). The meeting is visible, however the JOIN icon is missing.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Microsoft Teams
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A Microsoft customizable chat-based workspace.
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Windows 11
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A Microsoft operating system designed for productivity, creativity, and ease of use.
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A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. S.Sengupta 13,466 Reputation points MVP
    1. Open Run menu.
    2. Type %appdata%\Microsoft\Teams in the Run dialog box and then select OK
    3. Select all files and folders in the %appdata%\Microsoft\Teams directory and hit the Delete button.
    4. Restart Teams and check


    Navigate to Microsoft Teams app, click on the three ellipses, and select Advanced options.

    Hit the Repair button.

    If the issue is still present, hit the Reset button.


    If the issue is still present, then uninstall and reinstall the app.

  2. Limitless Technology 43,231 Reputation points


    There are a few things that can be checked:

    1. Confirm the external invite contains a meeting URL - should be obvious (the option "Teams Meeting" should have been activated when creating the meeting from Teams or Outlook)

    2.Review Microsoft third party join article, confirm the Exchange calendar and device are configured to allow

    3.If the join button is still missing, it could be due to an email security system (e.g. ProofPoint, 365 threat protection). These commonly re-write web url's and can format them in a way that makes the Teams Meeting Room unable to interpret the link and create the JOIN button. If this is the case, you may need to get with your email/security team and inquire about whitelisting the meeting provider (e.g., etc..)

    --If the reply is helpful, please Upvote and Accept as answer--

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