Error Upgrading SharePoint Products

Question

I installed the last CU (October 2020).
Our SysAdmin used to upgrade the system by using the psconfig.exe and always used the -force flag, which in my opition is not the best way to do it.
This time I wanted to try to use the wizard, which fails on the step 9 of 10: Upgrading SharePoint Products.

In the event log I find:

Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (d250035e-48e4-402b-8818-1eb515ed35af).
Reason: ActivatingTopology information could not be fetched from SearchTopologyActivationInfo.
Technical Support Details:
System.InvalidOperationException: ActivatingTopology information could not be fetched from SearchTopologyActivationInfo.
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

The ULS says:

Topology Rollback failed. Will try again. Meanwhile, topology activation will not be possible: System.InvalidOperationException: ActivatingTopology information could not be fetched from SearchTopologyActivationInfo.
at Microsoft.Office.Server.Search.Administration.Topology.SearchTopology.Rollback()
at Microsoft.Office.Server.Search.Administration.Topology.SearchTopology.RetryPendingRollback()
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
Unable to find server 45929293-42f0-4b79-8857-4cd6e20cb0f7
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (d250035e-48e4-402b-8818-1eb515ed35af). Reason: ActivatingTopology information could not be fetched from SearchTopologyActivationInfo. Technical Support Details: System.InvalidOperationException: ActivatingTopology information could not be fetched from SearchTopologyActivationInfo.
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)

Any idea about the problem?

Answer 1

Try stopping the search service on the server and then run the config wizard and then the start the service back again on the server. If you still facing the issue then clear the config cache using below article script.

https://github.com/DwayneSelsig/spcachecleaner/blob/master/SPCacheCleaner.ps1

Thanks & Regards,

Answer 2

Hi @Emanuel Borsoi

According to your post, I noticed that you got the ‘Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance’ error.

This issue occurs if the contents of the file system cache on the front-end servers are newer than the contents of the configuration database. You may have to manually clear the file system cache on the local server.

1. Stop Windows SharePoint Services Timer service.
2. Navigte to cache folder :

Drive:\ProgramData\Microsoft\SharePoint\Config

3.Back up the Cache.ini file.

4.Delete all the XML configuration files in the GUID folder

5.Start Windows SharePoint Services Timer service

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