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Hello All,
I would like to ask for some experience with new Azure MP. It is version 1.8.0.5 released 30/9/2020. In our case we have two similar environments. Configured same one for test purpose and another for production. Azure MP version 1.8.0.2 work perfect for all Azuzre subscriptions but version 1.8.0.5 is failing with 2 subscriptions. It is used only in TEST environment. But is there someone who face same issue?
In event log you can see 6400 event ID. But all subscriptions are registered with enought permissions.
Hi @Jan Pastyřík ,
The event ID 6400 is mentioned in the Azure Management Pack Guide, here's what it says:
Issue: “Failed to find metric configuration for provider” Warning on specific metrics with event id 6400 occurs each 15 minutes.
Issue may happen because some resources fail to return metrics from Azure, for example web/sites (CPUTime) or publicIPAddresses metrics.
Resolution: Check if metric available and collected for specified service on Azure portal. If metric cannot be configured uncheck this metric in Azure MP Wizard Metrics > tab or add service instance to Exclude list.
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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Best regards,
Leon
Hello Leon,
thank you for answer. It was the first step to verify in Azure portal if metrics are collected. But they are... What is the veird part is that we are using same account which is ok with subscriptions using older MP in Production but not ok with subscriptions using newer MP in Test. As you can see in picture bellow I am not able to click into exclude list menu. It is failing a few steps behind.
Jan
Others have also had issues with these events, did you have a look at the following older thread?
Azure Monitoring is not working in SCOM
If you still have issues, you can create a support ticket directly to Microsoft over here:
https://support.serviceshub.microsoft.com/supportforbusiness
You can also send feedback over here:
https://systemcenterom.uservoice.com/forums/293064-general-operations-manager-feedback
besides what Leon suggested, please check the post from the Microsoft Social Technet also:
Azure Monitoring is not working in SCOM
Simply uncheck metrics that you don't need alo try increasing resources.
Please update us on the progress. Thanks in advance!
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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Regards,
Stoyan
Ok, thank you
I am going to create ticket to Microsoft. The forum post with event id 6420 is linked with low server performance in our case it is 6400. No lack of performance occured.
But As I said our wizard is failing before "services" or "excluding" I can´t customize select of resources to Azure.
Jan
Let us know how everything goes Jan.
Hello Everyone,
after a call with support it looks like that new MP has some trouble. We were testing in support SCOM environment the new MP 1.8.0.5 with failed subscription wizard. After that we test to add same subscription in older MP version (1.8.0.2) with success. The next steps will be on developers.
So the event id 6400 is not fixed right now.
Jan
Hey Jan,
thnaks for the update. I would very grateful if you also post the solution here when they find one. This will help a lot of people, if they encounter the same issue.
Thanks in advance for that!
Regards,
Stoyan
Did anyone get an answer from MS on this please? I have updated to the new MP 1.8.0.5 and getting the same thing trying to get the data from our existing subscription?
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I am having the same issue....please update on this what happened after the MS call
Hi,
it looks like any other error than we had. For summary we found bug in 3rd side code used in MS Azure. It was repaired in private fix MP 1.8.0.6 which had another bug... we were not able to pick resource group or service types. So finaly we have 1.8.0.7 Azure MP version. To be fair still as a private fix and we are testing again.
I am not sure if providing our private fix MP could help you. And second problem is that you can´t downgrade your MP version so if you have any customization in case you want to use previous working version (1.8.0.2) you have to delete everything.
Jan
Thank you for the quick suggestion Jan.
I have tried to connect azure services with SPN having one subscription monitoring where there was no error and all resource are coming fine. But after adding one more subscription in the same SPN after that adding new subscripiton with the same SPN is throwing error at the time of fetching the azure resource.
Has anyone tried to add only one subscription for one SPN. if some has tried please let me know. I also trying to do...