I can’t sign in to my educative accoun in the autheticator

nicole sanchez 0 Reputation points

Te thing is that I can’t sign in to mi educative account laura.nunez01@est.uexternado.edu.co

bc when I tried to sign in in the Authenticator app the app didn’t allowed me bc ask me for a code from the Authenticator app and it is impossible bc I can’t sign in to the principal al to received the code

pls help to get acces to my account again

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 415.2K Reputation points MVP

    You'll need the university admins to reset the account, then you'll get a new QR code with which you can link up your account to authenticator app.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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