New Management Point Issue

Question

Hi. We have just added a new MP to our MECM environment to replace another one that is running on Server 2012 R2. All seems to be OK, except I see this message every 5mins in the mpcontrol.log:

CStatusModule::Initialize(): ERROR: Could not register this process as a source of "SMS Server" events, Win32 RegisterEventSource(NULL, "SMS Server") returned error 5: Access is denied.

Any idea what is causing this and how to resolve it please?

Answer 1

Hi Hackmuss66,

If all prerequisites are set for implementing Management Point role, try the following:

1. Run CMD as admin.
2. Create the following new registry key:

reg add HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application\SMS Server /v EventMessageFile /t REG_EXPAND_SZ /d %SystemRoot%\System32\smsperf.dll

1. Once done, restart the SMS Server service or restart your server.

I hope that it will help you to fix the issue.

Regards,

Youssef Saad | Blog: https://youssef-saad.blogspot.com/ | LinkedIn

Answer 2

Hi @Hackmuss66, 

To narrow down the problem, we need more information.

1, Please help check mpMSI.log and mpSetup.log to confirm that the MP was installed successfully. We will see the records as shown in the following screenshots:

2, It's hard to find the cause of the error with the only log entry, please check the mpcontrol.log to see if there is any more useful information.

3, Besides, please help check IIS log files for further troubleshooting. The location is %SYSTEMDRIVE%\inetpub\logs\LogFiles\W3SVC1.

4, Please help confirm that if the MP prerequisites are installed and add Site Server Computer account to MP server’s local administrator’s Group.

For more details, please refer to this link:

Site prerequisites - Configuration Manager | Microsoft Learn

Looking forward to your reply.

Best regards,
Cherry

Answer 3

Hi @Hackmuss66, 

1, It's hard to find the cause of the error with the only log entry, please navigate to Monitoring> System Status> Site Status and select the new MP to show messages to check if there are any more useful information for our reference.

2, Please try to reinstall the MP to see if the error also appears?

Thanks for your time.

Best regards,
Cherry

Answer 4

No, there is no update because I have had no advice on how to fix the error.

As I said in my previous comments, everything else seems to be OK, and the MP seems to be working OK, and yet I still have this error. There must be somebody in the Config Manager product team who knows what this error means, why it can't register the process, and what it is that access is being denied to and how to grant it access.

So, yes - there is something more - please find out from the Config Manager product team how to fix it or whether i can safely ignore it.