Getting AADSTS500200 error when signing into my file manager on my personal computer

Question

On my personal laptop, I try to sign into my File Manager and am getting the following error message:

AADSTS500200: User account xxxxx@gmail.com is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organization account.

I don't have an organization account associated with my personal laptop. How do I fix this?

Answer 1

Hello there,

Seems like a cache issue on the browser, try incognito or private mode in the browser.

This article helps you troubleshoot error code AADSTS50020 that's returned if a guest user from an identity provider (IdP) can't sign in to a resource tenant in Azure Active Directory (Azure AD).

https://learn.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts50020-user-account-identity-provider-does-not-exist

Hope this resolves your Query !!

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