Getting AADSTS500200 error when signing into my file manager on my personal computer

Bart Rodenbaugh 5 Reputation points
2023-05-02T12:54:18.19+00:00

On my personal laptop, I try to sign into my File Manager and am getting the following error message:

AADSTS500200: User account xxxxx@gmail.com is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organization account.

I don't have an organization account associated with my personal laptop. How do I fix this?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 44,096 Reputation points
    2023-05-03T13:42:24.15+00:00

    Hello there,

    Seems like a cache issue on the browser, try incognito or private mode in the browser.

    This article helps you troubleshoot error code AADSTS50020 that's returned if a guest user from an identity provider (IdP) can't sign in to a resource tenant in Azure Active Directory (Azure AD).

    https://learn.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts50020-user-account-identity-provider-does-not-exist

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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