impossibilité de réserver un exam Pearson Vue ( Microsoft Ignite Cloud Skills Challenge)

Question

Bonjour,

je n'arrive pas à programmer un examen une fois que j'ai créé mon compte de certification voici l'erreur que j'ai eu :
![32641-image.png][1]

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

Que ce qu'il faut faire ? sachant que j'ai reçu un mais pour me confirmer que je suis éligible à passer une certification gratuitement;

Cordialement,
Monder

Answer 1

Hi @BELAREF, Monder ,

Please note that Microsoft Q&A is currently in English only.

To claim the free exam from the Ignite Cloud Skills Challenge, follow the steps mentioned here:
https://learn.microsoft.com/en-us/learn/certifications/microsoft-ignite-cloud-skills-challenge-2020-free-certification-exam

Microsoft Certification / Exams is also currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

If you're scheduling with PearsonVUE, I suggest you to contact their support over here:
https://home.pearsonvue.com/Contact-Us.aspx

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon