Provisioning option greyed out for application

Li, Jesse (Brisbane - AU) 0 Reputation points

Hi Team,

I deployed an application called "Cerberus FTP" on our Azure environment with option "Intergrated any other application you dont find in the gallery (Non-gallery)", also configured this application with SSO with SAML. Tring to configure SCIM, however got error below, the "get started" option is greyed out.

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I confirmed that I have permission (Configuration Owner) to make the change.

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I confirmed with the vendor that this application supports SCIM, you can see screenshot as below.

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So if there anything you can think of?

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Danny Zollner 7,016 Reputation points Microsoft Employee

    Gallery applications only allow you to configure SCIM provisioning if the application developer (in this case Cerberus FTP) has filed a request with Azure AD and been onboarded. This isn't an instantaneous process, either. For your immediate need, the best approach would be to add a custom non-gallery application and on that application either configure just SCIM provisioning, or SCIM + SAML if you want to manage both under one application.