Provisioning option greyed out for application

Question

Provisioning option greyed out for application

Li, Jesse (Brisbane - AU) 0

Hi Team,

I deployed an application called "Cerberus FTP" on our Azure environment with option "Intergrated any other application you dont find in the gallery (Non-gallery)", also configured this application with SSO with SAML. Tring to configure SCIM, however got error below, the "get started" option is greyed out.

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I confirmed that I have permission (Configuration Owner) to make the change.

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I confirmed with the vendor that this application supports SCIM, you can see screenshot as below.

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So if there anything you can think of?

Marilee Turscak-MSFT 24,401 Reputation points Microsoft Employee

2023-05-19T19:40:00.1733333+00:00

Just checking to see if you were able to get the information you needed from Danny? If the information was helpful to you, please Accept the answer. This will help us as well as others in the community who may be researching similar information. Otherwise let us know if you have further questions!

Marilee Turscak-MSFT 24,401 Reputation points Microsoft Employee

2023-05-19T19:40:00.1733333+00:00

Just checking to see if you were able to get the information you needed from Danny? If the information was helpful to you, please Accept the answer. This will help us as well as others in the community who may be researching similar information. Otherwise let us know if you have further questions!

Answer 1

Danny Zollner 7,016 Microsoft Employee

Gallery applications only allow you to configure SCIM provisioning if the application developer (in this case Cerberus FTP) has filed a request with Azure AD and been onboarded. This isn't an instantaneous process, either. For your immediate need, the best approach would be to add a custom non-gallery application and on that application either configure just SCIM provisioning, or SCIM + SAML if you want to manage both under one application.

Li, Jesse (Brisbane - AU) 0 Reputation points

2023-05-05T00:02:49.3033333+00:00

Hi Danny,

Thank you for your response. This application "Cerberus FTP" just introduced the SSO Azure feature, so I dont think they have done request with Azure AD and I do not think it will be quick process for them.

Regarding the best approach you mentioned, the application I am testing with is a custom non-gallery application, SAML works but the "get started" option in Provisioning section is grayed out, how can I fix it?
Danny Zollner 7,016 Reputation points Microsoft Employee

2023-05-05T16:13:21.7866667+00:00

I think you're either mistaken or there is an issue. SCIM should be readily available for a SAML-based custom non-gallery application. Perhaps try creating another custom non-gallery application, and if that doesn't work I'd suggest opening a support ticket.

Provisioning option greyed out for application

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