Gallery applications only allow you to configure SCIM provisioning if the application developer (in this case Cerberus FTP) has filed a request with Azure AD and been onboarded. This isn't an instantaneous process, either. For your immediate need, the best approach would be to add a custom non-gallery application and on that application either configure just SCIM provisioning, or SCIM + SAML if you want to manage both under one application.
Provisioning option greyed out for application
I deployed an application called "Cerberus FTP" on our Azure environment with option "Intergrated any other application you dont find in the gallery (Non-gallery)", also configured this application with SSO with SAML. Tring to configure SCIM, however got error below, the "get started" option is greyed out.
I confirmed that I have permission (Configuration Owner) to make the change.
I confirmed with the vendor that this application supports SCIM, you can see screenshot as below.
So if there anything you can think of?
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Thank you for your response. This application "Cerberus FTP" just introduced the SSO Azure feature, so I dont think they have done request with Azure AD and I do not think it will be quick process for them.
Regarding the best approach you mentioned, the application I am testing with is a custom non-gallery application, SAML works but the "get started" option in Provisioning section is grayed out, how can I fix it?
I think you're either mistaken or there is an issue. SCIM should be readily available for a SAML-based custom non-gallery application. Perhaps try creating another custom non-gallery application, and if that doesn't work I'd suggest opening a support ticket.
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