User only has Office 365 web, no desktop apps

Julia Watson - Jordan Health IT 0 Reputation points
2023-05-05T17:20:46.82+00:00

I have a user who only has Office 365 for the web installed, with no desktop apps. When attempting to open documents, Windows has Notepad and Wordpad defaulted for Word, Excel, etc. We can drag/drop them into the Office window from Downloads or wherever and open the documents in the browser from there, but I cannot seem to locate a way to have the documents open to Office 365 by default instead of attempting to use a desktop application. Any assistance would be appreciated.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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  1. VasimTamboli 3,810 Reputation points
    2023-05-07T10:50:38.88+00:00

    Hello Julia,

    To set Office 365 for the web as the default app for opening Word, Excel, and other files, you can try the following steps:

    Click the Start menu and search for "Default apps".

    Click "Default apps" from the search results.

    Scroll down and click "Set defaults by app".

    Find "Office Online" in the list of apps and click on it.

    Click "Choose defaults for this app".

    Check the boxes for the file types you want to open in Office 365 for the web, such as .docx for Word documents or .xlsx for Excel spreadsheets.

    Click "Save" to apply the changes.

    After completing these steps, any files with the selected file types should automatically open in Office 365 for the web when you double-click them.