You can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness
--please don't forget to Accept as answer if the reply is helpful--
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How i can open a support case for windows server to Microsoft (our contract include support) ?
You can start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness
--please don't forget to Accept as answer if the reply is helpful--
A number of ways:
https://serviceshub.microsoft.com/home
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
Do you have a TAM? You can contact that person directly for assistance as well