Server 2016 Standard - Cumulative updates fail to install

Question

We have a server that has consistently failed to install the cumulative updates for the past 12 months at least. I have reset/cleared the update components and it did not help the issue. Every month a new cumulative update appears and it fails.

Has anyone had this happen to them before and what are some options to correct this? Haven't been able to find a working solution.

EventData

errorCode   0x80070003


updateTitle     2020-10 Cumulative Update for Windows Server 2016 for x64-based Systems (KB4580346)


updateGuid  {A33FEFEB-B078-4CDE-B9B9-F3473007BEF2}


updateRevisionNumber    200


serviceGuid     {9482F4B4-E343-43B6-B170-9A65BC822C77}

Answer 1

Some things to try;

• sfc /scannow
• dism /online /cleanup-image /restorehealth
• https://support.microsoft.com/en-au/help/4027322/windows-update-troubleshooter
• or possibly removing the most recent successful cumulative update. and try installing latest update again.
• repair install by running setup.exe from the root of install media
• or also by pouring over the \dism.log, \windowsupdate.log, \cbs.log looking for and replacing the missing files from another server,

More than likely the quicker thing to do is standup a new one, patch it fully, migrate roles over and move on.

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

@Michael Chambers
Hi,

0x80070003 error may be caused by damaged system files resulting from incomplete installation or uninstallation, or improper deletion of applications or hardware.

1. Make sure the date and time on your PC are correct.
2. Temporary Disable Installed Third-Party Antivirus
3. Run DISM And System File Checker
   Open Command Prompt as administrator, type the "DISM /Online /Cleanup-Image /RestoreHealth" command and press Enter. Once the DISM scan is complete, run the System File Checker. Run both DISM and SFC scans.
   Then type "sfc /scannow" in Command Prompt and press Enter.

Hope above information can help you.

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