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I want to cancel the subscription I did this morning (mistake!) and return to my Office 2019

Catherine Goulet 20 Reputation points
2023-05-10T15:24:39.29+00:00

Hi!

I had Office 2019 and I purchased the subscription for Office 365 because I thought the Updates were stopped for my 2019...but It's not! I still have until october before they stop the Updates. Can I cancel my subscription without fees and go back to my Office 2019? Without loosing data? And how I do that?

Thank you!

Catherine

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emi Zhang-MSFT 30,041 Reputation points Microsoft External Staff
    2023-05-11T06:45:42.9233333+00:00

    Hi @Catherine Goulet,

    I suggest you contact Microsoft support about the sales problem:

    https://support.microsoft.com/en-us/contactus

    Hope it's helpful.

    1 person found this answer helpful.
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