@Nidhi Priya, Thanks for posting in Q&A. Based as I know, most log files are checked in the background.
You can refer to the following link to check your issue. If it can't be resolved. It is suggested open case. Here is a link list some troubleshooting links and the link to open case:
https://learn.microsoft.com/en-us/windows-365/enterprise/troubleshooting
Thanks for your understanding.
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