How do I bulk move folders in an Inbox to the In-Place Archive in PS

Question

I work as a IT service desk technician that has a user with a 93% full inbox with an in-place archive setup for them. However the in-place archive is empty as the user does not have access to all subfolders because it is giving them an error that "some items are private and cannot be moved"

My question is, is there a way to give full access to all folders AND subfolders so the user can just drag and drop the folders to the in-place archive?

Or is there a way in exchange online to move the Inbox\archive folder to In-place-Archive folder in PS?

Answer 1

Hi @Torza, Michael,

I would suggest creating an Exchange Online retention policy to automatically archive old emails.

Overview of Exchange retention policy: Retention tags and retention policies in Exchange Online

You can add custom retention tags (which decides either to delete or archive emails which reach a certain age) to a retention policy and assign this policy to the user mailbox.

However the in-place archive is empty as the user does not have access to all subfolders because it is giving them an error that "some items are private and cannot be moved"

Is the detailed error message like "Cannot copy this folder because it may contain private items"?

This may be related to shared mailbox, while it does not occupy primary mailbox storage quota.

For more information please refer to this link: "Cannot copy this folder because it may contain private items" error in Outlook

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