Service account with MFA enabled , how to transfer the membership/ownership to the client after completing the project

john john 946 Reputation points

I am working on a project for external client >> and i needed to create some SharePoint lists, solutions & Power automate flows.

now they gave me a service account username/password, and the account had 14 days before setting the MFA. so in the last 2 weeks i created the needed SharePoint sites & power automate flows. then i were asked by the system to set MFA >> so i scan the QR code and used my mobile to complete the MFA setup process. after that i noted the all the connections inside Power Automate stop working and i had to re-authenticate again. now i finished my work , so how i can transfer the ownership of this service account to the customer? so they use their own mobile to verify the MFA request? and will this transfer of ownership breaks the power automate connections again?

What is the best way to manage this?



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  1. Andy David - MVP 143.8K Reputation points MVP

    The customer can simply reset the password of the account, remove your MFA registration and provide that to the next person to use and register their MFA info.

    This wil not affect the PA flows unless you are using that service account password somewhere. IF so, then the customer will need to update that as well.

  2. Emily Du-MSFT 43,331 Reputation points Microsoft Vendor

    You could change the multifactor authentication settings from My account -> Security info -> Transfer service account ownership to the customer by using customer information.

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    In my opinion, changing MFA information should not break the flow connections again. I also suggest you set service accounts without MFA and never expired password.

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