Every couple of days Teams apps quits with error "Something went wrong, please restart the app"

Gregory Suvalian 186 Reputation points
2023-05-13T13:52:04.1733333+00:00

Every couple of days I get this error on my Microsoft Teams app. Clicking on refresh fixes the issue but it comes back again in couple of days time.

My version of Teams is below

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Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. SokiGuo-MSFT 24,941 Reputation points Microsoft Vendor
    2023-05-15T01:49:45.86+00:00

    Hi @Gregory Suvalian

    Does the Teams web client have the same problem?

    Based on your description, this seems to be caused by a caching issue. Here are a few things to try to troubleshoot this issue:

    If none of the above works, please reinstall the Teams client.

    Hope this helps! Moreover, if the above is not your scenario or I have misunderstood anything, please correct me and provide us with detailed information about the issue including the screenshot so that we can better understand to further assist you.


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