How to sign in with my laptop on

Bonface Ouma 20 Reputation points

I am trying to sign in to using my laptop but I can't where else when I use my phone it signs in meaning I can access the portal via the phone browser but not laptop browsers. What might be the problem?

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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Azure Active Directory External Identities
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  1. Joe Masterton 75 Reputation points

    This could be due to specific access requirements or policies set up by the portal administrator. Here are a few potential reasons for this - Device-specific access policies. The portal might have conditional access policies in place that allow access only from specific types of devices or operating systems. It's possible that the policies permit access from mobile devices but restrict access from laptops or certain browsers. This could be intentional to ensure security or compliance. In such cases, reaching out to the portal administrator or support team may help

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