Azure Pay As You Go Account was disabled

Conny Zulu 20 Reputation points

Yesterday My Pay As You go account was disabled, Everytime I try to create a support ticket I get the same robotic respond of this: "Thanks for reaching out to Microsoft Azure support. Sorry we were unable to verify your account information. Based on this, the earlier decision remains, and your account will stay closed.  Please understand that security checks like these are in place to protect the quality and integrity of the Azure service". This my subscription ID: 10859c95-5e54-4264-aae7-8ad1e2ff200e. @AzureAdmin

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Not Monitored
Tag not monitored by Microsoft.
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  1. Tech-Hyd-1989 5,761 Reputation points

    Hello Conny Zulu

    I'm sorry to hear that you're having trouble accessing your Azure Pay As You Go account. It sounds like there might be an issue with your account verification, which is preventing you from submitting a support ticket.

    In this case, I would recommend reaching out to the Azure support team via one of the following methods:

    If you have an Azure support plan, you can submit a support request by signing in to the Azure portal and navigating to Help + support > New support request.

    If you don't have an Azure support plan, you can try contacting Microsoft Azure support via phone. You can find a list of phone numbers for different regions by visiting this link:

    You can also try contacting Microsoft Azure support via chat. You can access the chat support option by visiting this link:

    When contacting Azure support, be sure to provide your subscription ID and any relevant details about the issue you're experiencing. They should be able to assist you in resolving the issue with your account verification and accessing your Pay As You Go account.

    Please accept answer and upvote if the above information is helpful for the benefit of the community.

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